Solar Energy Internship

With over 25,000 clients using our services to register, track and sell the SRECs produced by their solar facilities, premium client support and efficient operations are crucial to our business. In this internship you will join our client services team and be responsible for managing day to day client service issues and operational tasks.

We are looking for someone with the technical skills to understand the complex processes associated with our markets and operations, the attention to detail to execute vital monthly tasks and the ever-so-important knack for putting a smile on the face of the people he or she interacts with over the phone.

Answer daily client support questions by phone and email

• Assist in new client onboarding process including describing and selling services, completing solar facility applications, and setting up accounts
• Facilitate client understanding and usage of SRECTrade online accounts
• Provide solutions to client inquiries about account status and transactions
• Support maintenance and day to day management of existing relationships with solar installation partners

Work in a team

• Effectively communicate issues and create solutions with co-workers to advance our overall service and business
• Find ways to work more efficiently in a small, fast-paced, and high performing environment

Understand, execute, and improve operational tasks

• Help with monthly solar meter generation reporting and uploads
• Support accounting efforts in reconciling SREC transactions and payments
• Determine areas of inefficiency and identify improvements
• Coordinate and work with operations, sales, and web development teams to help implement solutions and enhancements

Develop knowledge and understanding of SREC markets

• Understand and learn how SREC markets function and how SRECTrade provides services to system owners within the framework of each state
• Work with clients to assist them in understanding how SREC markets function
• Create content for blog posts to update clients on important regulatory and solar capacity news

• Excellent communication skills, friendly demeanor, and a welcome presence with clients
• Self-starter, strong sense of accountability, and determined to succeed both individually and within a team
• Client service, sales, or operations experience is a plus, but we will consider other prior experience
• Can do attitude. Happy to roll up your sleeves and get the job done. Willing to take on ad hoc tasks and wear multiple hats if needed.
• Working towards a Bachelor’s Degree in Business, Economics, or Communication is strongly preferred
• Proficiency with Microsoft Office (Excel, Word, and Powerpoint) and Salesforce is a huge plus

SRECTrade launched with the mission of bringing efficiency and transparency to the SREC markets. Our services help facilitate the financial return solar system owners need to make developing and deploying clean energy possible. We are looking for an intern who can fit into our flexible, hard-working culture where we are motivated by a love for what we do, a sense of responsibility for doing it well and a feeling of ownership for our contribution to the success of the business and industry.

Perks

• Team lunch once a week
• Company outings
• Stand-up / sit-down desks